Not done!!! Really?!?

The original plan was that while we were gone Dixie RV in Hammond, LA would do some warranty work, do an oil change and replace the wind shield.  Additionally, Camping World would install 2 window awnings on the driver's side.  The awnings were our birthday and Christmas gifts to each other.  Dixie RV and Camping World are different companies but at this location they share a building.  When you walk in if you go to the left you enter Camping World.  If you turn right you are in Dixie RV.  We were assured that they do communicate and that all work could be coordinate and done.

We dropped off the RV on November 23rd with a detailed written list of items to be done and by whom.  We also said we would pick up the RV on December 30th.  While we were gone we called several times to see how things were going and if the 30th was still good.  I called on December 27th and was told they were going to try to do the windshield that afternoon but the RV would not be ready until the 2nd.  Not great news but OK, we can adapt.  So we end up in hotels for several extra nights, no big deal.

I had made arrangements to pick up the RV on the 2nd between 10 and 11 in the morning thinking we could then get to the near by campground.  We would unpack and get the RV systems up and running.  When we got to Dixie we were told they were working on it and it would be awhile.  So we decided to go to lunch.  Then we shopped for awhile the we killed some more time and returned to Dixie.  We we told that the vehicle was done and during the walk thru we found out otherwise.  First of all Diana put her hand down on the passenger seat and cut her finger on a piece of glass  The entire seat was covered in glass clearly left from the windshield replacement.  Then we learned that the heating system issue/question had not made it from the list I had left to the actual work order.  So it had not been done.  While the service writer went in to get someone to come out and clean up the glass we decided we'd check out the awnings.  A very good decision since we found that only one had been installed!  So while the RV is being taken back into Dixie for the heating issue we went into Camping World to ask about the other awning, which we had paid for in advance.  Well when the parts came in they had the wrong hardware for one of the awnings.  The new hardware was in but they could not find it!  After an other hour they found it and began the awning installation.  This has gotten to be a long story so I'll cut short.  We finally got everything done and got out of there about 5:45.  They close at 6.

This was not the way we had figured the day would go and certainly not the way I wanted to spend my birthday!  We will not be going back to Dixie RV.  Ever!